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How resorrs Handles Your Personal Information

Your account data stays in our hands, not anyone else's. This policy covers exactly what we collect when you use resorrs, how we use it, and the steps you can take to access, correct, or remove it — available where state law permits.

No third-party data salesPayPal, Venmo, Play+ transaction privacyAccount-level data access requestsJurisdiction-aware data handlingEncrypted account storage
resorrs How resorrs Handles Your Personal Information
REACH OUR PRIVACY TEAM

Contact Us About Your Data

If you want to review, update, or request deletion of your personal information, our privacy support team is the direct path. You can reach us through live chat inside your account dashboard, by email at the address listed in your account settings, or through the in-app support form on both iOS and Android. We aim to respond to all data-related requests within the timeframe required by applicable state law in your jurisdiction.

Live Chat Open your account dashboard and tap the chat icon to reach a support agent who can log your data access or correction request directly.
Email Support Send your data request to the email address shown in your account settings page. Include your registered email so we can verify your identity before acting.
In-App Form On iOS or Android, go to Account, then Help, then Data Request. Fill out the form and we will confirm receipt within one business day.
DATA HANDLING STANDARDS

How We Protect and Manage Your Account Data

Data protection at resorrs is built into how the account system works day to day, not applied as an afterthought. Cookies, encryption, retention schedules, and your right to request changes are all part of the same operating framework — described here so you know exactly where things stand.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to understand how account features are used. You can manage cookie preferences through your browser settings at any time.

Account Security

Your account is protected by SSL encryption and optional two-factor authentication. Login attempts from unrecognized devices trigger a verification step before access is granted.

Data Retention

We keep your account data for as long as your account is active and for the period required by applicable state law after closure. Payment records tied to PayPal or Venmo transactions follow the same schedule.

Your Request Rights

You can ask us to confirm what data we hold, correct inaccurate records, or delete data we are not legally required to retain. Submit your request through live chat, email, or the in-app form.

What You May Be Wondering About Our Privacy Policy

These are the questions we hear most often about how your data is handled on resorrs. If your question is not covered here, use the live chat or in-app form to reach our privacy team directly.

No. We do not sell your personal data to advertisers or unaffiliated third parties. Service providers who handle data on our behalf are contractually limited in how they may use it.

Payment identifiers like your PayPal account or Venmo handle are stored in encrypted form. We never hold them in plain text, and they are not shared outside of payment processing.

Yes. Submit a data access request through live chat, the email address in your account settings, or the in-app Help form. We will respond within the timeframe required by applicable state law.

Use the in-app Data Request form under Account, then Help, or contact us by email. We will delete what we are not legally required to retain and confirm when the process is complete.

On iOS and Android we collect device type, session data, and IP address to protect your account from unauthorized access. We do not collect contacts, location or camera data.

We use session cookies for login continuity and analytics cookies to improve account features. You can adjust or block cookies through your browser settings; session cookies are required for account access.
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Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.