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Know Where You Stand with resorrs

Our legal terms set out exactly what you agree to when you open an account, how your data is handled, and what rights you hold as a member in eligible US states.

State-dependent accessAccount rights explainedUS-specific conditionsPrivacy and data policyContact paths included
resorrs Know Where You Stand with resorrs
POLICY CONTACT PATHS

Reach Us About Any Legal Question

If you have a question about how our terms apply to your account — a specific clause, a data request, or a dispute — these are the right channels. We aim to respond to legal and policy inquiries within one business day via email; live chat handles account-level questions in real time.

Live Chat Open the chat window from your account dashboard for real-time help with account-level policy questions. Available during active service hours.
Email Support Send policy and data requests to our support email. Legal inquiries — including data deletion and account closure requests — are handled here.
Account Help Center The Help Center inside your account covers terms changes, state eligibility updates, and payment policy summaries in plain language.
DATA AND ACCOUNT SECURITY

How We Handle Your Information

Your account data — including identity verification documents, payment method details, and activity history — is stored under encryption and accessed only by authorized team members for account operations, fraud review, and regulatory compliance. We do not sell personal data to third parties. Retention periods depend on account status and applicable state requirements. Players in Pittsburgh and other eligible states have the right to request a copy of their stored data or ask for deletion, subject to legal hold obligations.

Identity Verification

We verify your identity using government-issued ID and address confirmation. This step is required before withdrawals are processed and cannot be bypassed.

Cookie and Tracking Policy

We use session cookies to keep your account secure and analytics cookies to improve site performance. You can adjust cookie preferences in your browser settings.

Data Retention Rules

Account records are retained for the period required by applicable state law. Closed accounts are not immediately purged — a legal hold period applies.

Request Your Data or Changes

To access, correct, or request deletion of your personal data, contact support via email with your account ID. We confirm receipt within one business day.

Common Legal Questions, Answered Plainly

These questions cover what our members actually ask when they read the terms — from state eligibility to data rights to how disputes are handled. If your question isn't here, the support team is a direct path to a real answer.

No. Access depends on state law. resorrs is available only in states where participation is permitted under local law. We do not claim a single federal licence or nationwide authorization.

If your state's legal status changes, your account access may be suspended or reviewed. We notify account holders by email when policy changes affect their eligibility status.

Email our support team with your account ID and a written data access request. We confirm receipt within one business day and fulfill eligible requests per applicable state requirements.

Yes, wallet transactions via PayPal, Venmo, and Play+ are subject to our terms. They are also governed by each provider's own policies, which apply in parallel to ours.

You can submit a deletion request via email. Legal hold periods may prevent immediate deletion of certain records, but we will confirm what can be removed and when.

Disputes are handled first through our support process. If unresolved, our terms specify the applicable jurisdiction and arbitration path. Review the full terms in your account for the exact clause.
Reference

Legal

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.